Gateshead Health NHS FT deploys Imprivata solution

data security, Imprivata
story highlights: 
  • NHS trust will benefit from reduced login times to clinical applications, more time spent with patients; and quick profiling and deployment of applications.
  • Single sign-on from Imprivata will allow clinicians to focus on patient care.
  • The solution proved so popular that, at the request of clinicians and caregivers, the pilot was extended to the whole of Accident & Emergency (A&E). 

GATESHEAD, UK - (HealthTech Wire / News) - Based in the North-East of England, Gateshead Health NHS Foundation Trust employs around 3,400 staff and currently provides 580 hospital beds across the region. Established in 2005, it was one of the first Foundation Trusts in the country and continues to consistently deliver the highest levels of care to its patients.

Pockets of the trust had been successfully using Imprivata OneSign® for single sign-on (SSO) since 2009, and newly appointed IT Project Manager at Gateshead Health NHS Foundation Trust, Clare Jones, saw an opportunity to widen the deployment and address clinician frustrations.

Jones explains, “Not every employee within the Trust has a smart card, but everyone has an ID card which also doubles as our building access control. By using Imprivata proximity card readers, we have been able to expand the benefits of Imprivata OneSign and provide quick and secure access to clinical applications without the additional overhead of issuing smart cards and maintaining another system.”

The solution proved so popular that, at the request of clinicians and caregivers, the pilot was extended to the whole of Accident & Emergency (A&E).

'Delivering fast, easy and secure access to clinical applications'

Neil Halford, Lead Consultant in Emergency Medicine says, “The A&E department deals with life-threatening cases daily and clinicians need to be able to respond to situations quickly. Having fast, easy and secure access to clinical applications has really made a difference to our ability to deliver the best care possible, even in the most challenging circumstances.”

To increase awareness of the Imprivata solution and encourage enrolment, the trust’s mobile workstations were upgraded with proximity card readers early in the project deployment to enable No Click Access to the desktop and applications. The workstations also allow for fast user switching without the need for users to quit applications before they log out.

The solution has been deployed in phases to approximately 1,500 clinical users with overwhelmingly positive feedback. The improved workflows have enabled fast and secure access to clinical applications, saving time and eliminating potentially insecure workarounds.

By utilising SSO profiles, users can be linked to specific applications so that clinicians can access them through the ‘tap and go’ system. With Imprivata, current and future applications can be profiled by the IT department without the need for coding or extensive system administration.

Rob Allcock, CCIO and consultant chest physician said, “As a busy hospital physician, speed of access to the patient record is essential for providing safe, high quality care. Using Imprivata OneSign for access to clinical applications enables me to be much more productive during ward rounds and lets me concentrate on clinical issues without the barriers of repeated logins getting in the way. It solves longstanding problems with slow IT access whilst also ensuring that confidential data remains secure.”

Mhairi Rooney, Head of IT at the trust explains, “Increasingly our IT systems underpin our ability to deliver excellent patient care, for which the Trust has become known. The Trust's investment in state-of-the-art facilities relies upon a secure, robust IT infrastructure that supports our clinicians and administration staff, freeing them up to focus on attending to patients.”


Source: HealthTech Wire




Imprivata, the leader in healthcare IT security, enables secure access and collaboration for two million healthcare users worldwide. As the #1 independent provider of single sign-on and access management solutions for healthcare and other regulated industries, Imprivata OneSign® Single Sign-On is exclusively endorsed by American Hospital Association’s (AHA) and recognized by Gartner and KLAS. The company hospitals trust with securing their patient information now offers Imprivata Cortext™, the healthcare industry’s first free, HIPAA compliant text messaging solution designed for physicians and nurses. Headquartered in Lexington, Massachusetts, Imprivata serves 1,300 hospitals in partnership with more than 200 EMR and technology infrastructure vendors around the world.